In the digital age, we all search online to find what we need (I presume that's how you ended up here). Given that I'm still fairly new to downtown Louisville, I'm constantly using Google Maps to "search nearby." It floors me how many addresses aren't necessarily correct. I'm even more surprised by the number of service retailers that don't have websites. I suppose not everyone needs a website, but I find myself shying away from retailers without one.
If I opened a business tomorrow, top items on my list would include simple logistics, such as:
1. Correct address and location on all the map sites
2. Make a website - it can be simple, but must look good. First impressions count.
3. Put myself on the local and national review sites, starting with Yelp.
4. Post hours of operation
5. Post prices to my services, it answers a lot of questions that you or your receptionist doesn't have to